Contact Your Local Taxpayer Advocate

By | January 4, 2016
The taxpayer advocate service is an independent organization within the IRS and represent you before the IRS. Our job is to ensure that every taxpayer is treated fairly, and that you know and understand your rights as a taxpayer. We offer free help to guide you through a process somewhat confusing at times so you resolve problems that has been able to meet by itself. Remember, the worst thing you can do is to do nothing.

When to Contact Taxpayer Advocate Services

The taxpayer advocate service can help you if you could resolve your problem with the IRS:
  • This problem causes you financial hardship to you, your family, or your business.
  • You (or your business) is facing an immediate threat of adverse action.
  • You have tried repeatedly to contact the IRS but no one has answered, or the IRS has not answered for the date that was promised to receive response.


State Taxpayer Advocates

Each State has at least one taxpayer advocate local which is independent of the IRS Office and reports directly to the national taxpayer advocate. Select your State on the map below to find the phone number and address of the nearest office of the taxpayer advocate service. You can also call 1-877-777-4778, number free of charge, to investigate whether the taxpayer advocate service can help you.
If you are eligible for our help, we will do everything possible to solve your problem. You will assign you an advocate which will be there at every step of this process.


Toll-Free IRS Assistance

You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.


Virtual IRS Help

Need help but don’t have a local Taxpayer Advocate Service office near you? We have a new option! TAS now offers virtual help through video conferencing.

How does this work?
You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.

Main IRS Taxpayer Advocate Offices

City Address Phone Fax
Andover 310 Lowell Street, Stop 120
Andover, MA 01810
978-474-5549 855-807-9700
Atlanta 4800 Buford Highway, Stop 29-A
Chamblee, GA 30341
770-936-4500 855-822-3420
Austin 3651 S. Interregional Highway, Stop 1005
Austin, TX 78741
512-460-8300 855-204-5023
Brookhaven 1040 Waverly Avenue, Stop 02
Holtsville, NY 11742
631-654-6686 855-818-5701
Cincinnati 201 Rivercenter Blvd., Stop 11G
Covington, KY 41011
859-669-5316 855-828-2723
Fresno 5045 East Butler Avenue, Stop 1394
Fresno, CA 93888
559-442-6400 855-820-7112
Kansas City 333 West Pershing, S-2 Stop 1005
Kansas City, MO 64108
816-291-9000 855-836-2835
Memphis 5333 Getwell Road, Stop 13
Memphis, TN 38118
901-395-1900 855-829-1821
Ogden 1973 N. Rulon White Blvd., Stop 1005
Ogden, UT 84404
801-620-7168 855-832-7126
Philadelphia 2970 Market St., Mail Stop 2 M20-300,
Philadelphia, PA 19104
267-941-2427 855-822-122