When to Contact Taxpayer Advocate Services
- This problem causes you financial hardship to you, your family, or your business.
- You (or your business) is facing an immediate threat of adverse action.
- You have tried repeatedly to contact the IRS but no one has answered, or the IRS has not answered for the date that was promised to receive response.
State Taxpayer Advocates
Toll-Free IRS Assistance
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
Virtual IRS Help
Need help but don’t have a local Taxpayer Advocate Service office near you? We have a new option! TAS now offers virtual help through video conferencing.
How does this work?
You can go to the location listed below and use high-definition two-way video conferencing to get face-to-face help from a taxpayer advocate in another city. Similar to talking to a case advocate in person, this allows you to discuss your tax matters in a private setting.
Main IRS Taxpayer Advocate Offices
|Andover||310 Lowell Street, Stop 120
Andover, MA 01810
|Atlanta||4800 Buford Highway, Stop 29-A
Chamblee, GA 30341
|Austin||3651 S. Interregional Highway, Stop 1005
Austin, TX 78741
|Brookhaven||1040 Waverly Avenue, Stop 02
Holtsville, NY 11742
|Cincinnati||201 Rivercenter Blvd., Stop 11G
Covington, KY 41011
|Fresno||5045 East Butler Avenue, Stop 1394
Fresno, CA 93888
|Kansas City||333 West Pershing, S-2 Stop 1005
Kansas City, MO 64108
|Memphis||5333 Getwell Road, Stop 13
Memphis, TN 38118
|Ogden||1973 N. Rulon White Blvd., Stop 1005
Ogden, UT 84404
|Philadelphia||2970 Market St., Mail Stop 2 M20-300,
Philadelphia, PA 19104